Seymours

Ticketing Update | Disabled Supporters

Sheena Nichol
3:20pm, Thu 25th May 2023
Woking Football Club can announce the updated process by which new and existing supporters who qualify for reasonable adjustment can go about purchasing their ticket and claiming their free Carer’s ticket(s) should they require support.

This process is applicable to both Season Ticket and Matchday Ticket purchases.


Any new supporters who require reasonable adjustment based on individual needs and disabilities will need to submit a completed application form along with a digital copy of the appropriate supporting documentation to dilo@wokingfc.co.uk. Alternatively, you can provide this in person at the Ticket Office*. Applications will not be accepted on Matchday due to the demand of tasks required and must be submitted no less than 24 hours prior to kick-off.

Accepted supporting documentation:
• Middle-rate or Higher Care component of DLA (Disability Living Allowance)
• PIP (personal independence payment) Standard or enhanced Daily Living Component
• Attendance Allowance (AA)
• Certificate of Visual Impairment (CVI)
• War Pension

There may be instances or circumstances which an eligible supporter may not have the supporting documents yet but may still qualify for reasonable adjustment. In these ad hoc cases, please send a completed application form along with a digital copy of a written letter from a Social Services Professional, a Registered Doctor, or a Hospital Specialist to dilo@wokingfc.co.uk. Alternatively, you can provide this in person at the Ticket Office*. Applications will not be accepted on Matchday due to the demand of tasks required and must be submitted no less than 24 hours prior to kick-off.

Once a completed application has been received and approved, the Club will be in contact about the next steps and issuing the required tickets.

Existing supporters who require reasonable adjustment and would like to confirm their online ticketing account is set up properly, please contact dilo@wokingfc.co.uk. If it has not been set up, we will ask you to send a completed application form along with a digital copy of the appropriate supporting documentation.

How to purchase tickets
Once your online ticketing account has been set up, tickets can be purchased online via https://wokingfc.ktckts.com/

If you would like to purchase a Season Ticket or a Matchday Ticket for a wheelchair space or easy-access seating (subject to availability), you can do so by calling the Ticketing Office*.

Wheelchair Spacing & Easy-Access Seating
Wheelchair spaces are limited to a total of 15 and Easy-Access seating are limited to 28 seats in the home sections (subject to availability). All such tickets should be booked as soon as possible through the Ticketing Office*.

Car Parking & Drop-Off
Car parking information will be released in due course.

Our drop-off point is at the main entrance to the Laithwaite Community Stadium located on Kingfield Road.

Disabled & Inclusion Liaison Officer Contact
If you would like to contact our dedicated Disability & Inclusion Liaison Suzanne Connor to communicate how we can best accommodate your matchday experience, please email dilo@wokingfc.co.uk.

*Notes
Fans needing assistance with purchasing tickets may call the Ticketing Office at 01483 772 470 – or visit the Club at the Laithwaite Community Stadium between 10:00 – 16:00, Monday - Friday excluding bank holidays.

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Woking Football Club Limited
A company incorporated in England and Wales (company number: ‍03329172)
Registered office The Laithwaite Community Stadium, Kingfield, Woking, Surrey, GU22 9AA

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